TERRAMAX SERVICE
Your equipment needs to stay at work.
Service, parts and after-sales guidance to help your equipment remain productive season after season.
Diagnostics and support
Help with your machine and identifying the issue.
Original parts
Suitable components, from stock or on order.
Clear warranty
Transparent information about the applicable terms.
Ongoing advice
Answers and recommendations across the full work cycle.
OUR SERVICES
How we can help
Support so your equipment works well and is set up correctly.
Equipment diagnostics
We identify the cause of the issue and give clear recommendations for fixing it.
Maintenance and adjustments
Maintenance and setup work for correct and safe operation.
Repairs and component replacement
Replacing faulty components with suitable parts and checking operation.
Commissioning and training
Help with installation, setup and explaining how to use the machine.
HOW A REQUEST WORKS
A simple process, built around you
01
You describe the issue
Fill in the form or contact us directly with as much detail as possible.
02
We identify the machine
You share the make, model and serial number, or send a photo of the plate.
03
We define the solution
We review the information and propose the most suitable path forward.
04
Work and support
We agree the work needed and give recommendations for later use.
PARTS AND COMPONENTS
Parts that fit your equipment
We help you identify the right components by manufacturer, model and serial number.
Correct identification
We choose parts that match the machine configuration.
Checked compatibility
We verify compatibility before ordering.
Order and delivery
We share availability and delivery options.
FOR A FASTER REQUEST
Prepare the following information
The more detail you provide, the more accurately we can identify the machine and the issue.
- Make and model of the equipment
- Serial number or a photo of the plate
- Photos of the problem
- Location and contact details
REQUEST ASSISTANCE
Request technical assistance
Tell us which machine you have and describe the issue. We will follow up with the questions needed to identify a solution.
- 068 111 168
- contact@terramax.md
- Chișinău, Moldova
- Mon–Fri: 8:00–18:00
Not sure what details to share? Message us on WhatsApp and we will guide you.
WhatsAppAnswers to the most common questions
What information should I send?
Make, model, serial number, a description of the issue and your locality. Photos can be shared later via WhatsApp.
Can I request only a part?
Yes. Send us the machine model, serial number and, if possible, a photo of the part or identification plate.
How do I check warranty terms?
Terms depend on the equipment and purchase documents. Contact us with the machine details for verification.
NEED HELP?
Call us or message us on WhatsApp.
We are here to help you identify the next step.